The Effects of the Quality of Employees' Interaction with their Research Paper

The Effects of the Quality of Employees' Interaction with their Managers on the Quality of their Work - Research Paper Example The interview session was based on quality of interaction of employees with their manager and quality of performance. The interviewees of the study are employees of †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦... †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ From that, samples of 12 people were identified with the help of non-probability sampling technique known as purposive sampling. Among the interviewees, 6 employees had good quality of interaction and other 6 employee has poor quality of interaction. It was found that in general, the quality of interaction and the quality of work are directly proportional. But to make a concrete conclusion, further research is required. TABLE OF CONTENTS CHAPTER I: INTRODUCTION 4 Statement of the problem Purpose Hypothesis Importance of study De finitions of terms Delimitations CHAPTER II: REVIEW OF THE LITERATURE 7 CHAPTER III: THEORETICAL FRAMEWORK 10 Upward communication and downward communication Theory X and Theory Y Leader Member exchange theory Social exchange theory Scientific Management CHAPTER IV: METHODOLOGY 13 Research design: Measurement of variables (Instrumentation): Sampling: Research Methods: Plan of Analysis: CHAPTER V: DATA ANALYSIS 16 Sample characteristics: Analysis results: CHAPTER VI: CONCLUSIONS 22 Introduction: Summary of findings Interpretation of findings & integration: Recommendations: ENDNOTE†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.25 APPENDIX 26 WORK CITED 27 CHAPTER I Introduction This project examines the impact of the quality of employees’ interactions with their respective managers and how it changes the quality of their work by identifying characteristics o f quality of delivery. The objective is also to find out whether the quality relationship between employees and managers improve the quality of the work. How far does it make any difference in performance?  This paper takes into account research based on employees’ reaction to the level of interaction with the management and how does that interaction influence the quality of an employees’ performance by and large. Instead of quantitative research, qualitative research is opted to draw the conclusion. The manager-employee communication has a critical impact on performance. That is why companies often neglect to emphasize or provide training to help managers build this important connection? According to exit-interview, research tells that the primary reason people leave their jobs in their organization is their managers. It is said that human resource is the biggest asset and biggest liability of an organization. To make use of an organization’s human resource p ool, it is extremely important to maintain quality interaction among all the office members. End of the day, manager and employees work together as a team. If the performance is good, then not only they are benefited individually, but the office also gets advantages. So it is an extremely important issue as a research topic. Statement of the Problem The research is going to address the problem whether the quality relationship between employees and managers improve the quality of the work. With the help of testing of hypothesis, the research is trying to compare how both high and low quality interacti

Hamlet Essay Example for Free

Hamlet Essay What have you come to understand about the intense human relationships of Hamlet? How has this understanding been affected by the perspectives of others? In you response you should focus on 3 scenes in the play and a range of perspectives. The intense human relationships of Hamlet have been viewed through numerous perspectives yet all have reached the same conclusions. With the exception of just one, the friendship of Hamlet and Horatio, all the relationships are dishonourable, dysfunctional and destined to fail. Being a revenge tragedy it is immediately clear this play is filled with lies, deceit and treachery. The exact time of Hamlet’s composition is unknown, however it is assumed to be between 1599 and 1602. This was a dark, melancholy time in Shakespeare’s life with the death of his father in 1601 and the death of his only son, Hamnet aged 11, in 1596. It is believed that these events had a significant impact on the writing of Hamlet as the play is heavy with death and has a great similarity with this son’s name. Some perspectives that have been adopted to view and understand the intense human relationships of Hamlet are a religious, psychoanalytic and feminist perspective. When Shakespeare first wrote Hamlet he lived in a strongly religious society where people could be fined for not attending church. Therefore, at this time in history many people had a religious attitude and perspective on the play. The psychoanalytical perspective focuses on the unconscious mind and how it dictates behaviour. This perspective became popular when Sigmund Freud, a well-known psychologist, began developing his psychoanalytic theory, The Oedipus Complex, in 1897. The feminist perspective is often centred around strong women and became particularly popular in the 1950’s being a post world war 2 period. Women were involved in many aspects of the war and made ground in their equality with men. However, when the war ended, women were encouraged to return to their household duties and this sparked much controversy. The family relationship between Hamlet and Gertrude is one of the most intense in the entire play. Their relationship reaches a climax in act 3 scene 4 when Hamlet confronts his mother about her relationship with Claudius and her involvement in the murder of King Hamlet, â€Å"mother, you have my father much offended†. Hamlet sees Gertrude as an adulteress for marrying her husband’s brother two months after his death and believes she is aware that Claudius killed King Hamlet, â€Å"Almost as bad, good mother, As kill a king and marry with his brother†. When exploring this scene from a feminist perspective it can be seen that Gertrude cares deeply for her son yet he scorns her for her recent actions, â€Å"You go not till I set you up a glass where you may see the inmost part of you†. Despite there being no evidence that Gertrude is aware of Claudius’s deed, Hamlet does not trust his mother and this consequently results in his inability to trust other women. The Oedipus Complex comes to the fore when the relationship of these two characters is examined with a psychoanalytical perspective. Freud’s complex suggests that every boy from the age of 3-4 years begins to have unconscious sexual desires for his mother and regards his father as his rival. Through studying this scene from a psychoanalytical perspective it is prominent that Hamlet has an obsession with his mothers sexual relationship with Claudius. He claims that she lives â€Å"In the rank sweat of an enseamed bed†. The scene takes place in Gertrude’s bedroom, which is important as its privacy and intimacy allows Hamlet to express himself fully to his mother and being a place where sexual activity occurs, suggests Hamlets repressed sexual desires. The scene ends with Hamlet possessively demanding her â€Å"but go not to my uncle’s bed† and uses multiple sexual references when he tells her to not let Claudius â€Å"Pinch wanton on your cheek, call you his mouse†. Relating this to the Oedipus complex, Hamlet appears to be more like a jealous lover than a concerned son. Examining act 3 scene 4 from different perspectives gives varied insights into Gertrude and Hamlet’s relationship, yet each perspective deduces that it is a dishonourable relationship with no mutual trust or respect. Another dishonourable family relationship in Hamlet is that between Ophelia and her father Polonius. Polonius manipulates Ophelia for his own benefit, treating her like a tool rather than a person. Their relationships becomes pitiful when she receives orders from her father and responds with â€Å"I shall bey, my lord†, implying that she is at the service of her father. Through the analysis of act 4 scene 5 a deeper understanding can be reached about Ophelia’s relationship with her late father. Following the death of Polonius, Ophelia’s mind becomes unhinged as she drifts into insanity, speaking in songs and rhymes. Considering this scene from a feminists perspective it can be thought that Ophelia went mad with guilt having her desire for Hamlet to kill her father so that they can be together fulfilled. This theory strongly supports the idea that the relationship between Ophelia and Polonius was dysfunctional as she felt she’d never be free to make her own choices until her father was dead. The friendship between Hamlet and Horatio is the only admirable one. Horatio is the one character that Hamlet speaks to openly and confides in. He remains loyal and swears himself to secrecy about the ghost and the pretence of Hamlets madness. He conspires with Hamlet to prove Claudius killed King Hamlet and he stands by him through Ophelia’s death. It is the final scene of the play when the true extent of their friendship is confirmed. Act 5 scene 2 begins with Hamlet confiding in Horatio and reciting the fate of Rosencrantz and Guildenstern to him. This further validates their friendship and Hamlets trust in his loyal friend. The scene draws to a close with Horatio wishing to join Hamlet in death. This selfless declaration and his final words to Hamlet before he dies â€Å"good night sweet Prince, and flights of Angels sing thee to thy rest† convey his everlasting faithfulness to Hamlet. Through examining the friendship of Hamlet and Horatio from the beginning of the play to the end, it is clear that, unlike all the other relationships, there is never a doubt about the sincerity of their friendship. Through the close and critical analysis of Hamlet, you can come to the understanding that all but one of the intense human relationships within the play are dishonourable, dysfunctional and destined to fail. Considering this interpretation in the light of other perspectives the same conclusion can be drawn about the relationships.

History of the Roman Empire :: essays research papers

Roman Empire, political system established by Rome that lasted for nearly five centuries. Historians usually date the beginning of the Roman Empire from 27 bc when the Roman Senate gave Gaius Octavius the name Augustus and he became the undisputed emperor after years of bitter civil war. At its peak the empire included lands throughout the Mediterranean world. Rome had first expanded into other parts of Italy and neighboring territories during the Roman Republic (509-27 bc), but made wider conquests and solidified political control of these lands during the empire. The empire lasted until Germanic invasions, economic decline, and internal unrest in the 4th and 5th centuries ad ended Rome’s ability to dominate such a huge territory. The Romans and their empire gave cultural and political shape to the subsequent history of Europe from the Middle Ages and the Renaissance to the present day. In 44 bc Gaius Julius Caesar, the Roman leader who ruled the Roman Republic as a dictator, was assassinated . Rome descended into more than ten years of civil war and political upheaval. After Caesar’s heir Gaius Octavius (also known as Octavian) defeated his last rivals, the Senate in 27 bc proclaimed him Augustus, meaning the exalted or holy one. In this way Augustus established the monarchy that became known as the Roman Empire. The Roman Republic, which had lasted nearly 500 years, was dead, never to be revived. The empire would endure for another 500 years until ad 476 (See Ancient Rome). The emperor Augustus reigned from 27 bc to ad 14 and ruled with absolute power. He reestablished political and social stability and launched two centuries of prosperity called the Roman Peace (Pax Romana). Under his rule the Roman state began its transformation into the greatest and most influential political institution in European history. During the first two centuries ad the empire flourished and added new territories, notably ancient Britain, Arabia, and Dacia (present-day Romania). People from the Roman provinces streamed to Rome, where they became soldiers, bureaucrats, senators, and even emperors. Rome developed into the social, economic, and cultural capital of the Mediterranean world. Despite the attention given to tyrannical and often vicious leaders like the emperors Caligula and Nero, most emperors ruled sensibly and competently until military and economic disasters brought on the political instability of the 3rd century ad. The Roman Empire encompassed a huge amount of territory, but also allowed people of many different cultures to retain their heritage into modern times.

The Bluebeard Reference in Jane Eyre :: Charlotte Bronte Jane Eyre Essays

The Bluebeard Reference in Jane Eyre    Within Jane Eyre lies an explicit reference to the tale of Bluebeard. When first exploring the dark hall of Thornfield’s third floor Jane tells us, "I lingered in the long passage to which this led [. . .] with only one little window at the far end, and looking, with its two rows of small black doors all shut, like a corridor in some Bluebeard’s castle" (114; ch. 11). This allusion is not a casual one, for the plot of Jane Eyre has much in common with the tale of Bluebeard. Bronte uses Bluebeard to foreshadow Rochester’s first wife, Bertha, being locked away from society in a hidden room on the third floor. This reference also in part alludes to ideas of women’s obedience and how not following the patriarchal rules of society can lead to punishment. Bertha is isolated from society and held captive in a secret room because she is not the model wife and acts out despite her husband. This relates to Bluebeard because he murders his wives once they become diso bedient. Bertha does die in the end of Bronte’s novel, though not at the hands of her husband. But even being isolated from society and held captive can be viewed as a symbolic death. Also Jane herself is often punished for not following the rules of patriarchal society. Bronte brings this poor treatment of women by society to light in the novel and shows her rejection of it through the characters of Jane and Bertha. The tale of Bluebeard dates back to the seventeenth century. "Bluebeard as we know him first appeared in Paris in 1695 as La Barbe Bleue, in the manuscript version of Charles Perrault’s Histories Ou Contes Du Temps Passe, a collection which has become a seminal influence on the evolution of fairy tale" (Davies 33). The villain of this tale is a man with a blue beard whom everyone fears. After inviting his neighbors to stay and celebrate at his country home in attempts to persuade one of the their daughters to marry him, he convinces the youngest of his widowed neighbor to be his bride. All goes well until the new husband goes away on business, leaving his wife in charge with only one rule, to not open the door of one room in the castle. Of course curiosity overtakes the wife and she enters the room only to find Bluebeard’s previous wives murdered within the chamber. The Bluebeard Reference in Jane Eyre :: Charlotte Bronte Jane Eyre Essays The Bluebeard Reference in Jane Eyre    Within Jane Eyre lies an explicit reference to the tale of Bluebeard. When first exploring the dark hall of Thornfield’s third floor Jane tells us, "I lingered in the long passage to which this led [. . .] with only one little window at the far end, and looking, with its two rows of small black doors all shut, like a corridor in some Bluebeard’s castle" (114; ch. 11). This allusion is not a casual one, for the plot of Jane Eyre has much in common with the tale of Bluebeard. Bronte uses Bluebeard to foreshadow Rochester’s first wife, Bertha, being locked away from society in a hidden room on the third floor. This reference also in part alludes to ideas of women’s obedience and how not following the patriarchal rules of society can lead to punishment. Bertha is isolated from society and held captive in a secret room because she is not the model wife and acts out despite her husband. This relates to Bluebeard because he murders his wives once they become diso bedient. Bertha does die in the end of Bronte’s novel, though not at the hands of her husband. But even being isolated from society and held captive can be viewed as a symbolic death. Also Jane herself is often punished for not following the rules of patriarchal society. Bronte brings this poor treatment of women by society to light in the novel and shows her rejection of it through the characters of Jane and Bertha. The tale of Bluebeard dates back to the seventeenth century. "Bluebeard as we know him first appeared in Paris in 1695 as La Barbe Bleue, in the manuscript version of Charles Perrault’s Histories Ou Contes Du Temps Passe, a collection which has become a seminal influence on the evolution of fairy tale" (Davies 33). The villain of this tale is a man with a blue beard whom everyone fears. After inviting his neighbors to stay and celebrate at his country home in attempts to persuade one of the their daughters to marry him, he convinces the youngest of his widowed neighbor to be his bride. All goes well until the new husband goes away on business, leaving his wife in charge with only one rule, to not open the door of one room in the castle. Of course curiosity overtakes the wife and she enters the room only to find Bluebeard’s previous wives murdered within the chamber.

Case Study: Nordstrom

Answer Question 1: How else can Nordstrom continue to provide exceptional customer service and increase brand loyalty? Brands is the relationship between products and customers. It contains a collection of quality and service that customers expect. The loyalty of the customer service for brands is due to meet the expectations of customers, or even better, exceed their expectations, giving customers prefer interesting .Nordstrom , a department store in the synthesis of America ‘s most successful , with the index ranking for customer loyalty high , there are many stories about companies that are spread among customers and others . We have heard the story about the man walked into Nordstrom stores carry tires for automobiles , and demanded a refund . Nordstrom has returned the money to him . Nordstrom It is not attractive selling automobile tires .Now that is customer care . If you buy shoes at Nordstrom , and your feet are not the same number , the sellers will take a number just one side with your legs and a foot to the other to the other side of you , but only charge a shoes . If you have to buy a cashmere sweater blue but according to the ad has been sold , the sellers will certainly make suggestions to find a shirt like this or a similar store competitors competition and will send it to you .Nordstrom has been particularly successful in completing strategic customer service , customer is a centric approach and attentive customer care . The consistent , customer is a centric with innovative thinking has helped to speed up development Nordstrom and stayed for more than a century, after many turbulent economy . Beside, to build brand value, Nordstrom to ensure customer loyalty through brand awareness and ensure it meets the needs , wants of customers . Enhance product awareness , increasing the perceived quality .Enhance perceived value and enhance consumer experience of our customers. Considerate service, return policy surrender unconditionally, email reg imes that include photos of new products for our valued clients and thank you card after purchase are factors to help retailers are not too worry about the price and competition. Nordstrom never focused on the company or its employees, All energy of Nordstrom is put on both the customer, and that is the secret to success of them.

How Many People Are Killed or Injured in Hunting Accidents

How Many People Are Killed or Injured in Hunting Accidents According to the International Hunter Education Association, in an average year, fewer than  1,000 people in the US and Canada are accidentally shot by hunters, and of these, fewer than 75 are fatalities. In many cases, these fatalities are self-inflicted by hunters who trip, fall, or have other accidents that cause them to shoot themselves with their own weapons. Most of the other fatalities come in hunting parties, where one hunter shoots another accidentally. Firearm Fatalities in Hunting Fatality numbers have improved somewhat in recent years, thanks to extensive hunter education programs available in most states, but hunting does come with inherent dangers. Hunting fatalities due to firearms account for about 12% to 15% of all fatalities due to firearms nationally. Hunting proponents point out that the chances of a death due to a firearm accident of any kind are roughly the same as a death from falling out of a bed, chair, or another piece of furniture- about 1 in 4,888. If you compare pure numbers, roughly 20 times as many people die each year by accidental drowning than do by accidents while hunting. These statistics are misleading, however, since far more people engage in recreational swimming than engage in  sports hunting with firearms.   Overall accidental death statistics from the National Safety Council can provide some context. Of all accidental deaths:   1 out of every 114 is a motor vehicle crash1 out of every 370 is an intentional assault by a firearm1 out of 1,188 is due to accidental drowning1 out of every  Ã‚  6,905 is an accidental firearms discharge1 out of every  161,856 is due to a lightning strike It must be noted, however, that a great many accidental deaths by firearms do not involve hunters. When shooting-related fatalities occur in hunting,  most of the victims are hunters, although  non-hunters are also sometimes killed or injured. It can be said that this is a sport that does pose some danger to an entire community, not just to the willing participants.   Hunting Accident Statistics A report published by American orthopedic surgeons Randall Loder and Neil Farren in 2014 showed that between 1993 and 2008, 35,970 firearm-related injuries involved in hunting were reported to US hospitals or about 2,400 per year over the fifteen-year period of the study. Thats out of a total of 1,841,269 total accidents involving firearms (about per year 123,000).   Hunters injured by firearms in this study were nearly all Caucasian (91.8%), young adult to middle-aged (ages 24–44) and male (91.8%), who came to small hospitals (65.9%) to be treated. They were most often shot (56%) but other injuries- fractures and lacerations from falling out of trees, etc.- made up the rest. The injuries were most common in the head and neck (46.9%), self-inflicted (85%), unintentional (99.4%), at a school or recreation center (37.1%), and with an overall mortality rate of 0.6% (about 144 per year). The mortality rate is lower than reported elsewhere because the study included all injuries reported with hunting accidents. Alcohol was an issue in only 1.5% of the cases. The most common type of injury was a laceration (37%), not a puncture wound (15.4%).   It will come as no surprise that most of the injuries occurred during the hunting months of October, November, and December. The study found that the estimated incidence of a firearm injury associated with hunting activities is 9 in 1 million hunting days.   Hunting Related Accidents in Context In reality, most of the greatest dangers to hunters  are  not related to firearms but occur for other reasons, such as car accidents traveling to and from hunting sites or heart attacks while hiking woods and hills. Particularly dangerous  are fall from tree stands. Recent estimates say that there are almost 6,000 hunting accidents to hunters each year involving falls from tree stands- six times as many as are wounded by firearms. A recent survey in the state of Indiana found that 55% of all hunting-related accidents in that state were related to tree stands.   The vast majority of fatal accidental shootings while hunting involve the use of shotguns or rifles while hunting deer. This is also perhaps no surprise, since deer hunting is one of the most popular forms of hunting where high-powered firearms are used.   The Committee to Abolish Sport Hunting maintains the Hunting Accidents Center, which collects news stories about hunting accidents throughout the world. Although the list is long, its not comprehensive, and not every hunting accident is reported in the news. Sources Barber, C, et al. Underestimates of Unintentional Firearm Fatalities: Comparing Supplementary Homicide Report Data with the National Vital Statistics System. Injury Prevention 8.3 (2002): 252–56. Print.Carter, Gary L. Accidental Firearms Fatalities and Injuries among Recreational Hunters. Annals of Emergency Medicine 18.4 (1989): 406–09. Print.Greninger, Howard. Falls from tree stands top hunting accidents. Terre Haute Tribune Star, November 11, 2014.Incident Reports. Responsible Hunting, International Hunter Education Association.  Loder, Randall T., and Neil Farren. Injuries from Firearms in Hunting Activities. Injury 45.8 (2014): 1207–14. Print.Reports of hunting accidents for the current year. Hunting Accidents Center, Committee to Abolish Sports Hunting.  What Are the Odds of Dying From... At Work: Tools and Resources. National Safety Council.

Naughts and Crosses Essays

Naughts and Crosses Essays Naughts and Crosses Essay Naughts and Crosses Essay Tic Tac Toe Tic-Tac-Toe is a game in which you’re faced with a simple objective. It’s a game which has limited advancements and once it becomes familiar, the game is likely to end in a draw. No winner or loser! In a similar way, this novel is an illustration of the tic-tac-toe board as a society, in which your perceptions about people are dominated by prejudice and discrimination. At a glance, this novel may seem like a narration which cannot be correlated with an adolescent’s life but it impacts the reader’s perceptions on the prejudice which our society masks.Adolescence is a time when a person’s morals and opinions are formed and this novel can influence upon your judgements dramatically. Therefore it’s beyond question whether this book is suitable for year 10 students and the ReadPlus website. The relevance of this novel can also be justified through the valid themes and issues portrayed. Blackman has also conveyed a range of audacious personalities through the deep values and attitudes they embrace. The daring characterisation, the intense settings and the suspenseful turn of events captivates audience interest throughout the novel.Thus I believe that this novel is a suitable read for all adolescents. In today’s society, themes and issues showcased through various forms of media have an immense impact upon teenagers; however this novel has managed to influence teenagers in a positive way. To begin with, the novel focuses on a range of sensitive topics such as power and prejudice in a minimalistic yet powerful way. This is clearly illustrated when Sephy says, Like, you’re in one place and I’m in another, with a huge, great wall between us. (P. 26) This dialogue by Sephy highlights the racial wall which segregates their society.In addition, alternate history has also been used to enhance audience interest. This novel has reversed the race-relations which occurred in history. Therefore, Noughts and Crosses can be separated from all other fictions which relate to prejudice and racism. Furthermore, Blackman has also managed to incorporate issues which are relevant to adolescents. These include teenage pregnancy and alcohol addiction. At present, these themes and issues are of significance to the intended audience; therefore I believe that this novel is an inspiring read for all adolescents.Audience engagement is ensured through the wide array of values and attitudes portrayed throughout the novel. The novel displays the racist and superior values of the Crosses through the poor treatment of the noughts. Their elite attitudes were illustrated during Callum’s first day of school. Together all the Crosses recited, No blankers in our school! (P. 54)This quotation highlights the racial hierarchy present in their society which is comparable to the white-dominant history we held.In contrast, the noughts display the values of freedom and equality. This is illustrated through the formation of the rebellion group which is fighting for justice. Lastly, the two protagonists show individuality and conformity through their actions, values and attitudes. For instance, Callum values equality and freedom he pursues this through his involvement in the rebellion group whereas Sephy is going against her society’s beliefs and practices through her association with someone of an inferior class.The values and attitudes portrayed in this novel are relatable to the teenage audience as social factors such as peer pressure and popularity usually influence our decisions. Hence, this novel is showcasing positive morals appropriate for year 10 students. The effective display of characterisation, setting and events will demand audience attention. The author’s descriptions are brief and the author tends to be direct rather than elaborative. The following narration is an example, They were real good friends, no barriers, and no boundaries. (P. ) This quote illustrates her brief and simple language usage. Nonetheless, her direct approach doesn’t compromise detail, especially when it comes to the setting. The entire plot is reliant upon the setting. The dystopian society which the author has created is totalitarian. This is showcased in the novel through the dictatorship style of government the society abides by. In a nutshell, the story describes the friendship between the two protagonists. The events in the novel aspire to represent a deep relationship which is challenged by the racial divisions within the society.Consequently, this novel is relevant to the intended audience. On reflection, it’s undeniable that the book, Noughts and Crosses is a suitable read for all year 10 students. The novel will modify any stereotypical views which you may have held on racism as it reverses the two variables around. We all believe that justice and peace are the key to a society but are we still locked out within the brick walls of discrimination and prejudice or is that just letting our past define the present?

Cold Mountain essays

Cold Mountain essays Written from a third person, perspective point of view, Cold Mountain is a novel that depicts the themes of self-determination, undying love, generosity, and self-reliance, several themes that are found in society. Author Charles Frazier creates the characters of Ada and Inman to take on a quest of self-discovery as they live through the aftermath of the Civil War and try hopelessly to move on and hopefully find their way back to a love they had in the past. Frazier begins the novel by introducing Inman, who is wounded and goes AWOL from a military hospital to begin a journey back to his love Ada. Soon thereafter, Ada is introduced, an attractive, educated girl, she is left alone when her father dies and must learn how to cope with her feelings and become self-reliant and move on with her life. The novel is the story of Inmans journey back to Ada, and the many encounters she and he witness along the way. The various people and circumstances that Inman and Ada encounter in their journey procreate several emotional responses that contribute to the several themes of the book. In the beginning of the story, Ada recollects the time when her father was ill with tuberculosis and dies, this sets much of the plot and will contribute to Adas role in the novel. Ada felt as if she had been abandoned and stranded alone. The farm that she lives on is falling into disrepair and she does not have any insight on how to fix or maintain it. This particular situation relates to the theme of self-reliance and self-determination because Ada must learn to live on her own and not rely on other individuals for support. Eventually, with some help from a woman named Ruby, Ada slowly begins to make reparations on the farm and continue on with her life. Inman confronts a number of different individuals amid his return to Ada, however one distinct occurrence with a woman named Sara results in violence. Sara has fed, housed, and clothed ...

Enlightenment and Modernity Essay Example | Topics and Well Written Essays - 2000 words

Enlightenment and Modernity - Essay Example Intellectuals emerged and new knowledge permeated every facet of educated life. The Enlightenment period welcomed Industrial Revolution. This created jobs for the rural and educated dwellers. The advancements of Enlightenment transformed the European nations into more intelligent and self-aware civilization. The thinkers and writers believed that they were more enlightened than their fellow citizens were and therefore took the initiative to educate them. They held that through reasoning people could build a better world. People could solve problems through rational thought and experimentation. This was because a reasonable person could eradicate ignorance, superstition, and autocracy (Beales, 2005:81). People increased their reading habits because of availability of books from the publishing firms. This paper will endeavour to establish the role that publishers and readers played in the dissemination of enlightenment thought. The principles of enlightenment spread throughout Europe a nd America mainly through reading and writings. Debating societies, coffeehouses, salons, and literary circles came into being all over Europe. People interacted through studying and discussing wide rage of topics. The inquiry of knowledge led to emergence of big academies such as the Royal Society of London and Academy of Sciences in Paris. The academy concentrated on sciences such as biology, anatomy, botany, and astronomy. The academies gave little consideration on religious and spiritual studies. In Germany, only aristocracy and bourgeoisie studied in the academies. Conversely, French academies allowed all the citizens to participate in learning regardless of religious beliefs, social classes, and gender (Beales, 2005:83). Great writers, readers, and publishers came up to disseminate information on enlightenment thoughts. Authors passed their ideas to the readers in form of plays, essays, newspapers, journals, pamphlets, and books. Many people craved for knowledge and wanted fre e access to the literary works of the intellectuals who spearheaded enlightenment. Public libraries remained accessible to all people due to increasing demand to fight illiteracy. People could participate in society of Enlightenment. The publishers and readers were very active in dissemination of the writings of the scholars such as Baron de Montesquieu, Voltaire, and Jean-Jacques Rousseau. The availability of publication machines in Europe was an indispensable tool for quick dissemination of enlightenment thoughts. The expansion of large printing machines generated journals, reviews, letters ensuring faster transmission of information and images in coffee rooms, salons, lodgings, scientific societies, provincial academies, and debating clubs (Brewer, 2006:10). With this information in their midst, people could read for themselves, interrogate, and chat the way forward to achieve the benefits of Enlightenment. Intellectual people imparted new knowledge to the masses thus decolonisin g their primitive and backward thoughts. The vast information in form of printed materials expanded the comprehension base of the readers. The intellectuals criticised the church for misleading the people. The views in the print materials acted as guiding principles for creation of strong nations that embraced reasoning. Continued reading and publication of enlightenment materials brought significant changes in Europe. People could challenge the church and monarchies. Intellectuals viewed the church as an impediment to the forward march of human

Texas HB15 & the Abortion Debate Research Paper

Texas HB15 & the Abortion Debate - Research Paper Example The problem in this situation depends on the individual’s own moral views on abortion and the legitimate functions of the State with regard to personal privacy. The reason that it is considered a state issue in Texas is primarily due to the concentration of anti-abortion leaders in the political representatives of the state and their advocacy of this bill. It can be stated that there is no national or local cry from women popularly who are seeking government regulations to control their personal reproductive decisions, but rather a minority group of political conservatives are seeking to apply their moral views to society through this legislation that would introduce mandatory testing and reporting requirements into the medical process of abortion. HB15 â€Å"Relating to providing a sonogram before an abortion; providing penalties,† was introduced into the 82nd Legislative Session of Texas because local anti-abortion advocates believed that they had the political suppor t to push the bill through, but the larger issue is whether this minority has the right to impose their morality on others through the restrictions advocated in the bill, or whether these powers are inconsistent with the individual’s right to privacy. (Texas Tribune, 2011) ... rested parties in this debate are all women particularly who believe it is their right to self-determine their reproductive choices according to their own morality, rather than that of a Republican, â€Å"moral minority† that seizes power through political control of the House and uses this power to pass anti-abortion legislation. The anti-abortion advocates behind the bill are trying to save the life of every unborn child out of their ideological opposition to abortion fundamentally. The problem is that anti-abortion advocates cannot accept that other individuals may have moral standards and views that are different and with that the right to self-determine their lives according to their own definition. The counter-argument to this is that abortion is murder and people must do anything they can to stop it. The reasoning behind the mandate for women to receive a sonogram in the case of an abortion is to morally shame the woman by making her listen to a fetal heartbeat before s he undergoes the procedure. In this instance, the anti-abortionists are interested in humiliating women and forcing them to walk through a bureaucratic system of State control due to the moral views of the anti-abortionists. Policy positions: What are the different policy proposals for the various interested parties? Name the preference for each and what they will gain by having their policy enacted and what they will lose by having another policy enacted. The Dallas News reported on the legislative details of HB15 and the debate in the House over the bill, writing: â€Å"Women in Texas must be offered a fetal sonogram and hear a heartbeat before having an abortion under legislation approved by the Senate on Thursday. The legislation, hailed by abortion opponents as a way to entitle women to more

Entrepreneurship and Leadership Essay Example | Topics and Well Written Essays - 750 words

Entrepreneurship and Leadership - Essay Example I know that as a venture capitalist, you are not at all bothered with what I am going to present here. I know that because I am aware that even the most impractical ideas get the nod and the most amazing and lucrative ones don’t. I am selling myself here. It’s all about entrepreneurship. It’s about leadership. I know that all that matters to you is the numbers. I also know that you wouldn’t be handing over your money to a freak that would go and blow it all away on his crazy dream of creating another Facebook. So what is it that I have and others don’t? The answer is simple: I know how to execute. Yes, execution is what I possess. Many great ideas fail in their startup phase not because they didn’t have potential or all of a sudden weren’t profitable enough. They fail because they were executed improperly. They were leading in a completely different direction. I can assure you that what I’ll present here is what will happen in t he real world – that is if the economic conditions hold (CFA Institute). The truth is that there is no other Facebook. The times have changed. Social networking is a thing of the past. However, like every era this era, too, functions on the same ideology which is â€Å"to make disaster an opportunity.† As the world gears up for its next challenge, entrepreneurs and investors gear up to fill their pockets and that is what I am offering you. I am offering you to invest in the future. My idea is simple. I have in my possession the design of a machine that creates medicines for you. The idea is simple. This machine works just like an ATM. You take your blood sample to it. Your blood has your DNA and it analyzes what kind of chemical reaction the medicine should go through to be specifically modified for you. Sounds unreal? It sounded to me too, but believe me such a machine can be made. Look at the opportunity you have here. Can you even think of the possibilities I am ope ning you up to? I am effectively eliminating the manufacturing of medicines here. All you need is a formula that can be entered into this machine and it will create the medicine and modify it for the user. This means that a kid in India won’t have to die because s/he didn’t have the funds for buying medicine. That’s the other side. Medicine becomes cheaper. This might be an aspect for some investors you venture capitalists have to answer too. So let’s get to the real thing now – numbers. The cost of building this machine is going to be around $2.4 million. The cost is high because it’s just a prototype. When the prototype is approved by the medical bodies, we can begin mass production that will distribute the massive fixed costs of $2 million that we are incurring over thousands of machines. This cost includes the cost of the biotechnicians and doctors I will be using; it also includes the cost of the materials that will be used in making th is machine. The global biotech industry brings in revenues of up to $250 billion each year. When we build our machine, we predict to capture at least 3.7% of the market share in the initial 3 years. We will build 1,800 machines at a cost of $400,000 a machine. This brings the cost of machines to about 720 million dollars. The cost of buying and creating formulas for medicines is approximately $2.4 billion. If you

Reflection Essay Example | Topics and Well Written Essays - 250 words - 8

Reflection - Essay Example They are basically essential in communicating effectively and efficiently. For example, directives coming from the headquarters can be cascaded faster and clearly with the use of emails, texts fax and telephone calls. This is possible even if the receiving parties are located overseas at real time and costs almost nothing. Emails for example vitually shrunk the world into a small village because organizations can interact regardless of distance. The synergy betweent effective communication and information technology is inseparable. Communication is the content while information technology is the medium to dispense the information (Adeyemi-Bello, 2001). These information are critical to the organization because it affects not only on how the organization should act or react, but also on how it should create and place its products and services in the market which is essential in running a business. The interaction between the two is aimed towards a highly effective operations management that actually delivers the product or service to the customers that will satisfy the customer and make the organization more competitive in the

Compare and Contrast on the United States and Turkey on Religion, Essay

Compare and Contrast on the United States and Turkey on Religion, Politics, Social Behavior and Economic Development - Essay Example In light of this, the American adult population can be grouped into more than then twelve, earlier stated, religious traditions. In turn, this can be divided into hundreds of religious groups with distinct followings and values from the same American population. Studies show that over 70% of the American population is affiliated with one form or another of the Christian religion, while 5% are affiliated with other major and minor world religions, and the remainder is not affiliated with any religious group whosoever (The Pew Forum on Religion & Public Life, 2008). With this in mind, the largest Christian population belongs to protestant groups with roughly a slight population of over 50%. However, this only applies to the adult domain, thus leaving out children and a significant population of the American youth. In addition, despite having a majority, Protestantism is not homogenous religious practice among American as it is divided into three distinct groups. These include evangelical protestants, mainline protestants and historically black protestants with roughly 26%, 18% and 7% respectively, of the population following (The Pew Forum on Religion & Public Life, 2008). In addition, the protestant religious organization comprises of divers e denominational affiliations, such as Baptists, Methodists and Pentecostal that work in an integrated manner with the three main divisions of Protestantism. Other than this, the non-protestant population of the Christians falls under Catholicism accounting for roughly 24%. This is while; there exist Mormon groups and Jehovah’s Witnesses, as well as Orthodox churches. Other religious groups in the USA include Jews, Buddhist and Muslims, as well as other world religions such as Hinduism and Zoroastrians. The rest of the population remains unreligious, which is unlike the religious organization of the Republic of Turkey. Unlike the united states of America where one can practice whatever religion they find appealing, the Republic of Turkey is widely dominated by the Islamic religion that cover the largest population in the country. In this regard, religiously, one’s religion has been a requirement to be stated on one’s identity card. This was until the year 2006 w hen the provision was scraped to rid the country of religious discrimination despite making it optional for it to be stated, according to the cardholder’s wish. In addition, Turkey’s religious organization differs from the America organization in that it is widely Islamic and follows both religion and the voice of reason to govern it. Demographically, 90% of the Muslim population, with most of them being Sunni is just like the rest of the world (Oktem, 2002). This might be the only religious similarity the USA and Turkey have, as most of the Muslims in the US, are also Sunni Muslims. Other Islamic groups in the country include Kars and those of the Shia sect, as well as Alevis. The only difference between the groups is the values and religious rituals to which they subscribe. Other religious groups include Jews and Christians, who are then divided into different groups, which are, unlike the American ones. This is because most of them are orthodox, only that they are c ategorized according to the country of origin, such as

Reflection Essay Example | Topics and Well Written Essays - 250 words - 8

Reflection - Essay Example They are basically essential in communicating effectively and efficiently. For example, directives coming from the headquarters can be cascaded faster and clearly with the use of emails, texts fax and telephone calls. This is possible even if the receiving parties are located overseas at real time and costs almost nothing. Emails for example vitually shrunk the world into a small village because organizations can interact regardless of distance. The synergy betweent effective communication and information technology is inseparable. Communication is the content while information technology is the medium to dispense the information (Adeyemi-Bello, 2001). These information are critical to the organization because it affects not only on how the organization should act or react, but also on how it should create and place its products and services in the market which is essential in running a business. The interaction between the two is aimed towards a highly effective operations management that actually delivers the product or service to the customers that will satisfy the customer and make the organization more competitive in the

Visual Art Essay Example | Topics and Well Written Essays - 1000 words

Visual Art - Essay Example The Egyptians were the earliest people to invent pictorial forms of expression (hieroglyphs). These hieroglyphs were helpful in translating the complex human expressions into symbols, which had a more defined meaning for each symbol. A suitable sequencing of such symbols, thus became the earliest form of communicable written language. The society progressed, and so did this language. The system of symbols gave birth to the system of letters (or alphabets), and a combination of such letters (words) gave rise to an increasing number of possibilities of expression. Later, with the integration of the societies, it became necessary to extend the reach of this written expression by making it portable. Initial forms of portable writings, such as clay or stone tablets, gave way to the easily portable papyrus texts. With the advent of inventions like the printing press, and the development of paper technology, the written word acquired a universal reach through books, newspapers and other med ia, and became a firmly established form of communication and expression. However, human perception and expression is neither bound by the written word, nor by logic. The flights of human mind continue to depend on imagery, and the interpretation of its innumerable shades. This is emphasized by the strong presence of visual depictions, such as sketches and paintings of portraits, ceremonies and other events like wars, alongside written text, since ages. As the paintings and sketches were usually commissioned works, they had an element of glorification of reality. During the later half of the nineteenth century, the essential fabric of the society was undergoing vast changes due to the innovations in the communication technology, and the resultant progress in industrial and economic activity. Therefore the invention of the photograph during the same period found an instant appeal with the masses. It could stir up emotions like never before, because of its visual projection of reality. Unlike sketches and paintings, it projected the society in all its manifestations, the good, the bad, and the ugly. It could create the same impact on the literate masses and the 'not so literate'. Since language was not a barrier, it had a universal reach. Gradually, it became possible to transmit the photographs all over the world, at comparatively lower costs, giving it a universal appeal. Through the concept of photojournalism ushered in 1856, people got a feel of the real action, when they viewed pictures of war, grand ceremonies, accidents and other importa nt events from all over the world, sitting right in their homes. No amount of written matter could have produced the same impact on their psyche, as the visual one created by the photograph. Hence it would be apt to state that "Photographs may have placed greater importance on the visual over the written. A picture, after all, is worth a thousand words". Nevertheless, just as a masterpiece of painting still needs a title in words, the visual impact of a photograph, though superior, is greatly enhanced, if it is supported by written words. The spread of the Photograph and rise of consumerism: The nineteenth century saw a tremendous change in the lifestyles of people. The industrial and technological revolution spread to distant and remote places, facilitated by railways and other transport systems, so as to tap

Freud vs. Jung Theories Essay Example for Free

Freud vs. Jung Theories Essay Some debate over who is right over Freud and Jung’s theories are questionable. Freud’s theory believed our consciousness is a thin slice of the total mind and describes it in an imagine of an iceberg. Believed that our unconscious mind holds all of our experiences, memories, and repressed materials. Our unconscious motives often competed with our conscious and create internal conflict which is in neurotic symptoms (anxiety and depression). Also Freud believed personality consisted of three systems: The Id, Ego, and Superego. The Id contains a humans basic, instinctual drives including bodily needs, wants, desires, and impulses, particularly our sexual and aggressive drives. The ego comprises the organized part of the personality structure that includes defensive, perceptual, intellectual-cognitive, and executive functions. Lastly, the super-ego is the judicial branch of a persons personality and includes a persons moral code, the main concern being whether an action is good or bad. Sadly, these three aspects of personality also conflict resulting in neurotic behaviour. Carl Jung’s theory divides the psyche into three parts. The first is the ego, which he identifies with the conscious mind. Next is the personal unconscious, which includes anything which is not presently conscious, but could be. Lastly the personal unconscious is like most people’s understanding of the unconscious in that it includes both memories that are easily brought to mind and those that have been suppressed for any reason. There are some experiences that show the effects of the collective unconscious more clearly than others. An example would be the near-death experience. They speak of leaving their bodies, seeing their bodies and the events surrounding them clearly, of being pulled through a long tunnel towards a bright light, of seeing old relatives or religious figures waiting for them, and disappointed having to leave this happy scene to return to their bodies and return to reality. Some terms Jung created was Archetypes, which is naturally born instincts that we may have been presented by our long gone ancestors. Overall, Freud felt that sex was the single most important force that shaped and guided personality. Believed that your childhood greatly influenced your personality. Jung believed that both the future and the past are important in influencing ones personality. I greatly agree with Jung because not just only a specific time period could change your personality, your whole time period of experiencing everything  shapes yourself. Jung argued that the unconscious could also be a source of creativity rather than Freud’s idea. Jung was onto something with his idea of a collective unconscious, while we cannot define, analyze or see it, there is some thread in the world that somehow connects us all. As people we all have similar feelings, regardless of your cultural upbringing or where in the world you live, there is a commonality among us, that Jung’s theory of unconscious can help explain. According to my theory, the flow of knowledge into the collective unconscious stops at a person’s death. This addition is needed to balance the knowledge base of collective, otherwise if the flow of information did not stop at death, our collective unconscious would be able to answer some of our biggest questions such as â€Å"Is there an afterlife? †. Jung’s diagram I agree with greatly, describing which goes where in my perspective. My thoughts are closely related to Jung’s rather than Freud’s theory.

The Meaning Of Freedom Of Expression

The Meaning Of Freedom Of Expression Nations across the world have different constitutions and laws that govern the countries, apparently some may similar depending on the country, and some are also different. However, the Freedom of Speech and Expression is common in most of them, especially in countries that are not under dictatorship ruling. The freedom of speech has to do with freeing people to express their thoughts however they want without any type of interference. This is a major issue across the world, with no exception of Malawi. Furthermore, the issue of expression has to do with the media because these are the watchdogs of the society and they link the people with the government. The press has to do the researching for the nation, it has to be transparent and accountable in its news reporting, and so the media and press do meet up with lots of problems. The freedom of speech is defined as the freedom to speak without censorship and limitation or both. It goes on to give political rights that enable one to share ideas. Basically, the Freedom of Expression comprises of things that enable one to impart, receive and seek information without looking at the strategy used. It is said to help in democracy to work and also public participation in decision making because citizens cannot freely express their obligations if they do not have the freedom empowered to them. An article in the universal declaration read that, the free communication of ideas and opinion should be considered as mans greatest right.(David 2012) In as much as the people are given absolute rights to speak and publish whatever they like, it is also said that the law is likely to take its stand whenever any of the rights is abused. This means that the freedom of expression is something that is very important and has to be thought of on a huge note. Even the article 5 of the universal declaration does endorse this and adds on to say boundaries are not necessary as far as the freedom of expression is concerned. (David 2012) Background of the Freedom of Expression The freedom of speech dates back in the 5th and 6th BC in the Roman Republic whereby the main rights were freedom of religion and freedom of speech, also, it was talked of by Rashidun and Al-Hashimi, Islams, in their letter to one of the religious opponents. As years passed, various people fought for it in so many ways until the first state proclaiming freedom of speech was issued on December 4, 1770 in Denmark- Norway. People like John Stuart Mill pointed out that without freedom there can hardly be achievement in in things like politics and other things related, which according to him needed free expression. However, the Freedom Forum Organization said that it is important to recognize the limits of the freedom of speech as it may conflict with other things. (David 2012) The Malawi government has also adopted the concept of freedom of speech ever since it got its independence from Britain and had the democratic government. Democracy deals a lot with the voice of the people; apparently that is why it goes hand in hand with the freedom of speech and expression. The Malawi Constitution guarantees the freedom of expression and views it as a basic right. It strives for the public to enjoy their right to be informed through unrestricted access to information. Aims and Objectives To find out whether there has been an advancement of the freedom of expression or whether it has/is deteriorating. Since its establishment, things have been happening that it has not been easy to tell whether or not this freedom is really working out there or maybe it is long gone. To examine the flow of the rights in the government and reflect how the citizens are being handled with reference to the freedom of expression. How exactly is the government implementing its policies on the people, is it being over authoritative or perhaps it is imposing issues on the people without considering their rights, or perhaps it is doing just fine. To evaluate the extent of the freedom the press has here in Malawi How far does the Malawian government take its freedom of expression, to what extent does it authorize it. To find out the media has they truly are doing their jobs freely without hindrances Are the media houses truly free to report anything that they are obligated to report to the nation of Malawi? Or perhaps they have setbacks? To estimate how the freedom of speech is being used by the media and press on the people. To see through how the freedom of expression and speech have been flowing over the years. To understand what exactly it means to have that kind of freedom, and also learn its limitations. Problem Statement The media is a watchdog for the society, and its job is to keep the nation informed, entertained and educated, it has to do anything in its power to be there for the society and look out for it. However, in Malawi, the freedom of expression, or press freedom is said to have been adopted many years ago, apparently as early as when independence from the British government was granted. Now, the problem is that there seems to be a hindrance on this freedom of expression and the way the media is doing its job. Its either it is not being granted to them in full or there are lots of misconceptions about it. The media is suffering and there is no accuracy in its job, this only means that the nation is not getting accurate information, and is therefore not being treated fairly. Hypothesis Upon conducting a research on the evaluation of the freedom of speech and expression, the possible outcomes are anticipated. The government sometimes tends to take charge of the media practitioners, thereby limiting their freedom of speech and expression. When the people, media and press properly exercise their freedom of expression, they tend to come out with positive results because that is a job well done for them to serve the nation in a proper manner without limitations. Some media practitioners misuse their rights and cross their limits all in the name of having freedom of expression, as a result other peoples rights are violated. LITERATURE REVIEW So much has been said or research on the topic of freedom of expression and the media, organizations, and even individuals have quite a bit to say about it, others give some emphasis on it as in its importance in the media and others even give an overview of how it is flowing in the country and also how or what the media thinks about it. Freedom of speech has to do with people being able to give their views on things of their interest, and the freedom of the press gives the rights to the print media in order for them to freely express what they truly believe. However, having the freedom of speech does not mean having the right to hurt or discomfort other people. The freedom that is involved here has to do with how much creativity one can bring for the aim of improving the societies that we live in. this freedom is there to empower people to analyse their government and achieve what is best for both of them, in other words it has to do with criticizing the leadership both positively and negatively and end up having what is best for the nation. To live without freedom is binding but with freedom comes responsibility in reporting. (Orwell 2009) Freedom of expression is very important if the people are to participate in decision making issues, especially for countries that are said to be democratic like Malawi itself. People can not be able to participate freely in what is going on around them if they do not have the freedom, for instance things like choosing of leaders to guide them. Therefore, this issue is not only necessary for personal gain but also it helps in maintain the democratic spirit that the country has. This freedom clearly gives the society to voice out their thoughts on issues freely without any disturbances. Furthermore, this is something that needs full support because of its position in democracy and public participation in political issues and also the media. On a journalistic point of view, the freedom to give out knowledge can come under different attacks. Pressure on the journalists poses a very big threat. An article released by MISA said that Freedom of expression is a basic right, which is expressly guaranteed in the Malawi Constitution. Therefore, this programme seeks to campaign for the public to enjoy their right to be informed through unrestricted access to information. This one continued to say that MISA is campaigning for the Access to Information (ATI) bill. Section 37 of the Malawi Constitution provides for access to information. The framers of the Constitution however made this right to access information subject to an act of parliament but did not set a timeframe for the enactment of the law on access to information. On the other hand, some information clearly states that 13 years since the adoption of the Constitution, there is still no enabling act for access to information. Apparently, according to Malawi Institute of Journalism, a minister once said that the case of the July 20 demonstrations that were held in the country, he observed that some jouranalists who were cov ering the demonstrations were beaten up by the police and some radio stations put off air by the Malawi communications Regulatory Authority MACRA (Malawi Institute of Journalism 2012) Still on the concept of the freedom of expression being violated, the government has been named as the biggest violator of the freedom of expression in Malawi followed by the general public, and this is according to the Media council of Malawi (MCM). Mr Anderson Fumulani of the MCM said that a survey revealed government as a major violator of press freedom. (Ganthu 2002). Capitol Radio managing director Al Osman warned that with repressive media laws been introduced, freedom of expression is under threat. He continued to say that the media just provide a platform and that freedom of expression is not exclusive to the media. On the contrary, it was argued that Malawi is enjoying the freedom of expression now than before, according to Edson Mwamvani, southern regional information officer, the freedom of expression has improved in the last ten years, however, the freedom of expression has to look at the responsibilities as well (Gondwe, 2011) In addition to the violation, The Malawi Chapter of the Media Institute of Southern Africa (MISA) noted with disappointment that there is lack of respect for media freedom and in the country. The media in Malawi is continuously being violated not only by the government, but also some individuals of the public. Apparently, the latest threats came from the late State President Dr. Bingu wa Mutharika, who warned that he was going to stop the work of some media houses and also arrest some individual journalists that continued to report negatively about his administration. He further pointed out that journalists in the country are being careless and false in their work of reporting. Furthermore, MISA Malawi also said it was aware of threats on some journalists as well as media houses from people who claim to be misrepresented in some stories published by journalists. MISA said that such things do interrupt work of the media as watchdogs of the country because it gives them fear and they d ont work to the best of their abilities. It also continued to say it feels that it is very easy in such circumstances to think that the government is actually thinking of taking little steps to ending the freedom of expression in the country. The media in the country really is trying so hard to do its job right , however, it is meeting many problems regarding its freedom of expression. MISA said it emphasizes that it does not condone irresponsible reporting, it said it is urging journalists to be truthful in every single thing they tackle. Irresponsible reporting should not even be heard of here in Malawi and around the world. The media should therefore be allowed to represent the people and take care of them accordingly. The organisation said it expects the government authorities and other people who happen to have problems against journalists and media people to give their issues to the correct bodies that are put in place for this. Freedom of expression and the right to report is given in the constitution of the country and they are both said to be protected by the head of state. The president must not be the first person to rob the media of its freedom, its simply not acceptable. The organisation was actually referring to the recent government that it should promote media freedom in Malawi. Not only that but also appealing to the media practitioners to support the people and keep alert. MISA finished by encouraging the government to continue to support media outlets. (Augustine 2010) The issue of rights being violated in Malawi, with no exception of the freedom of speech was addressed by the United Nations whereby showed that it is only a matter of time before the United Nations turns on the sanction button against the current government led by Mrs. Joyce Banda. According to the UN this is mainly following Malawi Government failure to uphold Human Rights and other laws of natural justice as enriched in the UNs Convention on Human Rights. Section 19 of the Convention gives everyone the ability to express opinions without any hindrances. About the media, the convention adds that everyone has the right to perform and work effectively with no boundaries when it comes to freedom. In 2011, the UN Human Rights Committee adopted what is known as the General Comment No 34, which is guaranteed by Article 19 of the International Covenant on Civil and Political Rights. This comment strengthens the protection of the international law on freedom of expression including the Cou rts of Law in its member states of which Malawi is inclusive. According to Article 19, a well-known international organisation which is committed to defend the right to freedom of expression and fights against repression of the media, both the UN convention and its general comment define freedom of opinion and freedom of expression as indispensable conditions for the full development of a person. The organisation adds that freedom of opinion and expression are essential for any democratic society considering that it provides the basics of what democracy is all about. The freedom of expression provides for the exchange and development of opinions. With Malawi being a democratic country as it is called, others may question as to whether it really is a democratic state or an authoritarian which demands people to bow to the opinion of the government. the current government in Malawi has been criticised by various organisations such as Council of NGOs in Malawi for violating some sections of the constitution with no exception to the freedom of expression. According to Article 19, freedom of expression is a necessary condition for the realisation of the principles of transparency and accountability that are, in turn essential for the promotion and protection of human rights. In countries where democracy is embraced, a free uncensored and unhindered press or other media is considered as essential to ensure freedom of opinion and expression and the enjoyment of other covenant rights. Ironically, the Malawi constitution particularly Section 35 and 36, aff irms that every person shall have the right to express oneself, not onlyt in Malawi, but also in foreign countries (Nkhoma 2012) On the same issue, freedom of expression has been said to be something that is put in place in the Malawi Constitution, but it seems like lately it is sliding back to the time when it was not available. It is unfortunate that it does not matter which party is ruling or whatsoever, but the fact of the matter remains that the freedom of expression is currently not on a very good positions. Apparently after many press conferences, the late president Dr. Wa Mutharika after arguing with the media ended up shaking hands with journalists and continuosly said aluta continua, meaning let the struggle come to an end, because Malawi is a democratic country (Munthali 2010) On the area of print media, the importance of freedom of speech is important in the newspaper or print industry is that the print media does a big job of keeping the people informed. The people need to know what their leaders are doing and this is almost impossible to happen effectively is the publishers are controlled by the government. Some information has been given regarding the freedom of speech with respect to the internet in Malawi, and this is including media areas like television, radio or written press. These things are being limited by certain principles of public order, and this is what has been proposed against in the bill (Muwamba 2012) Freedom of press released an article where it talked of how the freedom of the press is constitutionally guaranteed in Malawi even though they are restricted in practice. On April 13, 2007, the Malawi Communications Regulatory Authority (MACRA) banned all private media outlets from broadcasting political rallies live without prior permission from the MACRA. This move intended to avoid messages that would be against the government. The government does not exercise over censorship, but freedom of expression in Malawi is threatened in many ways. One journalist was reportedly attacked in 2007. Dickson Kashoti, a reporter for the private Daily Times was physically attacked by Joseph Njobvuyalema, a member of parliamrnt over an article that had been critical of him. (freedom house 2008) The Freedom of information Act in 1966 gives the right to know, and also views the press as a very crucial an part of the freedom of expression, and a bridge between people and social institutions. So the press is the mediator of relationships with institutions of society family, religion, economy and many more. In addition to that, article 19 of the universal declaration of human rights adopted in 1948 continues to give the public its freedom to feely express itself and also get first hand information. However, some situations and writings have showed that the freedom of expression is not entirely valid in Malawi since it was written by George Ombuluka that the United States official also commented on the Malawian freedom of expression when he extended his speech to the late president Dr. Bingu Wa Mutharika to say that he should respect his citizens right to freedom of expression. Anthony Livuza said that the government of Malawi promised to encourage the freedom of the media and this was after it met with international delegations on the issue of press freedom, the government resolved to being open and also fully supporting the media in its work . According Emmanuel, Freedom of expression in Malawi regarding television, radio, or print is set to be limited by certain principles of public order; this is said by the new bill. (Muwamba 2011)

Capital Punishment Essay -- Research Death Penalty Essays

Capital Punishment Whenever the word "death penalty" comes up, extremists from both sides of the spectrum begin to wildly express their opinions. One side says deterrence, the other side says there's a potential of executing an innocent man. One says justice, retribution, and punishment; the other side says execution is murder. However, all arguments aside, the best way and the only way to truly make a rational decision about capital punishment is to examine the purpose of our criminal justice system. Once the purpose of the criminal justice system is established, one must find out the purpose of capital punishment. This paper will show that the purpose of capital punishment is consistent with and embodies the purpose of the criminal justice system. Then, this paper will determine whether or not the present form of the death penalty is fulfilling its purpose, and what could be changed to make the death penalty more efficient and effective. The first question that must be faced is, "What is the purpose of the criminal justice system and does the death penalty help to fulfill that purpose?" In The Law, Frederic Bastiat says that humans have inalienable rights that existed outside of and before government. These rights are life, liberty, and property. He contends that the only legitimate purpose of government is to protect these rights. When one person inflicts on another's rights or takes advantage of another person, he is plundering. Bastiat asks, "When, then, does plunder stop? It stops when it becomes more painful and more dangerous than labor. It is evident, then that the proper purpose of law is to use the power of its collective force to stop this fatal tendency to plunder instead of work. All the measures of the law should protect property and punish plunder," (Bastiat 24-26). People will plunder, take advantage of others, and commit crimes as long as it is in their best interest to do so. The purpose our entire criminal justice system is to protect the rights of life, liberty, and property for all its citizens. To do this, the criminal justice system needs to make "plunder more painful and more dangerous than labor." In other words, the punishment for crime must be harsh enough to deter potential criminals. Under this mindset, the death penalty makes perfect sense. Here is a punishment that truly makes the criminal pay for his crime, stops t... ... General's Office. 1997. 2. 32. 0 The Attorney General's Office did say that the appeals process would be faster once the results of new laws passed on the federal and state level begin to take effect. However, he said that he didn't expect the length of time to get any shorter than 5 years. 33. 0 Malice- Malice is that condition of mind which prompts a person to take the life of another intentionally without just cause, excuse, or justification. Express malice- In criminal law, the intent to kill or seriously injure arising from a deliberate rational mind. Implied malice- Malice inferred from a person's conduct. (Definitions come from Black's Law Dictionary: New Pocket Edition.) 34. 0 In all capital cases, there are two initial trials. The first trial decides whether the defendant is guilty or not guilty. The second trial decides whether to give the defendant a punishment of death or life imprisonment. Having 9 of 12 jurors concur on the punishment obviously refers to the second trial, not the first. The procedure for the first trial will be unchanged by this bill. 35. 0 Duff, Charles. A Handbook on Hanging. Boston: Hale, Cushman, and Flint. 1929. 54.

honorable mexicans :: essays research papers

Introduction There are many people that have impacted on the country Mexico. Some of the famous people were presidents, musicians, astronauts and writers. They have showed Mexico many important things and helped to improve their technology. Here is the information on some of these famous people. Pedro Infante: Pedro was the greatest Mexican idol, and he was born in the beautiful port of Mazatlan, Sinaloa, on November 18, 1917. When people in Mexico hear his name they remember his beautiful songs and films. He became one of the best singers and actors in Mexico. He worked as a barber and a carpenter before he joined the group "La Rabia". He got nominated seven times for the award "Ariel". In 1959 something very unexpected happened, the plane that he traveled smashed into land and he died. He was buried on April 18, 1959 in the presence of a hundred and ten thousand people in Mexico city. He wrote over three hundred songs and took part in over sixty one films. Over forty years ago hi life ended but he is still remembered in hearts everywhere. Rodolfo Neri: Rodolfo was the first Mexican astronaut to go into outer space for NASA. He spent seven days in outer space aboard a space shuttle called Atlantis, carrying out multiple experiments and placing in orbit the Mexican satellite Morelos 2. This showed the world that mexico that Mexico could be a leader in technology. It also showed that this country would be able to send people into outer space and that Mexico could teach people who are interested to be astronauts. Everisto Quintanilla Rojas: Everisto invented the color T.V. It first started in 1934 and that was when the first experiments were done. When he was 17 years old he went to a school that taught science and when he graduated he used that knowledge and started to invent the color t.v. He also created the first two Mexican satelites that were called Morelos i & ii. This man made a difference for Mexico because not only did he give Mexico color t.v's but they also got to speak to people in 23 other other countries outside of North America. honorable mexicans :: essays research papers Introduction There are many people that have impacted on the country Mexico. Some of the famous people were presidents, musicians, astronauts and writers. They have showed Mexico many important things and helped to improve their technology. Here is the information on some of these famous people. Pedro Infante: Pedro was the greatest Mexican idol, and he was born in the beautiful port of Mazatlan, Sinaloa, on November 18, 1917. When people in Mexico hear his name they remember his beautiful songs and films. He became one of the best singers and actors in Mexico. He worked as a barber and a carpenter before he joined the group "La Rabia". He got nominated seven times for the award "Ariel". In 1959 something very unexpected happened, the plane that he traveled smashed into land and he died. He was buried on April 18, 1959 in the presence of a hundred and ten thousand people in Mexico city. He wrote over three hundred songs and took part in over sixty one films. Over forty years ago hi life ended but he is still remembered in hearts everywhere. Rodolfo Neri: Rodolfo was the first Mexican astronaut to go into outer space for NASA. He spent seven days in outer space aboard a space shuttle called Atlantis, carrying out multiple experiments and placing in orbit the Mexican satellite Morelos 2. This showed the world that mexico that Mexico could be a leader in technology. It also showed that this country would be able to send people into outer space and that Mexico could teach people who are interested to be astronauts. Everisto Quintanilla Rojas: Everisto invented the color T.V. It first started in 1934 and that was when the first experiments were done. When he was 17 years old he went to a school that taught science and when he graduated he used that knowledge and started to invent the color t.v. He also created the first two Mexican satelites that were called Morelos i & ii. This man made a difference for Mexico because not only did he give Mexico color t.v's but they also got to speak to people in 23 other other countries outside of North America.

Gamification of the Workplace Essay

The paper examines a new trend in workplace design called â€Å"gamification†. Gamification is defined as using concepts derived from video games and applying them in businesses to enhance motivation, raise productivity and lower turnover. The areas of effect discussed are motivation, cooperation, productivity and employee happiness. The text looks at which characteristics of video games make them so engaging and translates them into examples from the workplace. It presents real examples of companies that have implemented similar techniques. Gamification in the Workplace: A New Way to Think About Work Georgi Ivanov American University in Bulgaria The workforce of today is composed of young, talented and creative people, who despite their potential are less loyal and are always on the lookout for the job that better suits their qualification. As managers continue to search for ways to attract, motivate and keep them they ask themselves what makes this generation different from the previous. One of the things that separate us from other generations of workforce, video game addiction, has become increasingly relevant in the last decade. The college graduates that enter the labor market have played them since kids and consider them a hobby. The older generations learn about them as because of the app store which is a platform for easily accessible casual games. There is something in video games that makes people play them and create them and that something has made the video game industry the fastest growing entertainment industry today. With millions of people playing video games and investingmoney in their hobby, many companies implement video game concepts in an effort to make work more engaging, raise productivity and motivation and lower turnover. The process is known as â€Å"gamification†. To understand why managers would look to video and computer games of all things to improve the work life of their employees we have to understand what makes a video game so appealing to the modern employee and what part of that appeal is relevant to their productivity and satisfaction on their job. We know that some games have bigger audiences than prime time television shows, which means that these people prefer to do something, to be involved, than just sitting there and taking it in. In his book The Game of Work: How to Enjoy Work As Much As Play (1984) Charles Conrad leans on the fact that people will often work harder or even pay money to improve their performance outside of work. He outlines five principles that would transfer part of this to the business environment and empower employees – better scorekeeping, clearly defined goals, frequent feedback, better scorekeeping and consistent coaching. When the book was issued video games were not the object of the author’s discussion, however the concepts are present in today’s most popular video games. It is common have a score number in a corner of the screen showing how you are doing and every action you take changes that score. Taking this one step further is a ladder system that shows your score in comparison to other people’s score. With the popularity of video games today it is evident that people are respond very well to such a system. Through extension, if people are willing to devote so much time and energy into improving their game scores so they can climb the ladder and win intangible rewards, then, if they knew where they stood among their colleagues, they would be more motivated to do better. In her WSJ article Latest Game Theory: Mixing work and play (2011), Rachel Silverman gives a couple of examples of successful â€Å"gamification† of tasks. Live Ops Inc. runs a virtual call center. Th e company awards employees with virtual badges and points for keeping calls short and closing sales with leader boards that allow agents to compare their achievements. According to the vice president, since the system was implemented call time was reduced by 15% in some employees and sales have gone up by between 8% and 12%. I saw this in myself when I worked as a sales representative. When I joined the company it was evident who the top sales people were. Everybody’s numbers were available every day for everyone to see. From the first day that I saw that I imagined my name on the firs position of the day end report on the cash register screen just like I did on my computer screen while playing a favorite game of mine. It helped. I was always eager to keep track of my sales and strive to improve and my boss nurtured that friendly competitive atmosphere in which I thrived. This helped me in the beginning a lot because I did not feel intimidated by the more experienced members’ numbers. One of the most popular types of games today is the Massive Multiplayer Online Role-playing Game (MMORPG). The model is basically putting millions of players from all over the world in one universe and to let them progress in this world by developing their skills and handling challenges alone or in teams of other players who have diverse skill sets for different situations. There are player rankings and guild rankings. To climb up the ladder, players need to accomplish tasks or â€Å"quests† and apart from the regular points, they get badges, if they complete the quest not in an efficient or creative manner. As you play your character increases in strength by gaining levels. Each level requires more effort to achieve than the previous and the conditions that have to be met to advance are set in stone and they never change. You know ahead of time what you need in order to progress. Every task you’ve made has an effect on the completion and your progress is clearly visible. If we take this concept to the business world, we’d have a clear employee ranking system and a company ranking system. Each employee will aim for the top places on the scoreboard, but keeping in mind that success is only possible with cooperation. This would motivate employees not only to do their best but also to be more accommodating to newcomers because they know that the better the people in your team/ department are doing, the better they would do. We do have a leveling system in the workplace – raises and promotions – but the conditions are not always as clear. If employees do not know what the requirements are and they have no guarantees that they would reach that threshold why should they work harder? Vendor invoice transactions are a tedious task, but now, with the new reward system, employees can earn points and raise their status among other SAP teams. At the end of the month, a dollar amount is awarded to a charity of the winning team’s choice. This is all done through an upgraded version of their clerk software. It adds extrinsic value to the work, makes employees contribute to a cause they can relate to. We play games because they are fun. Play is not the opposite of work as entrepreneur Steve Keil tells us in his speech â€Å"A Manifesto for play†. It is also supported by Byron Reeves, a communications professor at Stanford University and author of the book Total Engagement (2009), who says that â€Å"The idea that work is work and play is play and never shall the two meet is melting quite a bit†. Games are fun which makes them engaging and we want our employees to be engaged in their work. One of the ways we can do that is by taking down factors that restrain and choke the individual. Once our goals are clearly defined and a scoring and reward system is set up as a frame, why do we need to keep restrictions in the workplace? Changes like making workday more flexible and eradicating fear by establishing an atmosphere of trust and cooperation instead of an authority. Like the millions of gamers around the world we want our employees to feel good when they come to work because that is going to translate into better quality of work, customer service and engagement. In a MMO there is always a comfortable social network system. No matter what they are doing, a level 1 player can contact level 60 players and ask questions. There is a strong sense of community and presence, because it is easy to form contacts. When there is a task that requires 5, 10 or 20 people, the task is divided into smaller tasks and everyone’s progress in visible from start to finish. That accessibility and transparency is not always available in businesses but they would go a long way to improving communication. In his book, Byron Reeves takes this one step further saying that some people will soon do their jobs inside a game. He draws a scenario where a woman would sit on her home computer and log on to a virtual world, in which she is represented by an avatar which she herself customized with badges and clothing, earned as rewards for completed tasks. Then she would take a look at her team’s progress by meeting their avatars. This is gamification in the modern business. When implementing the strategies from above, however there are a couple of things to be mindful of. First of all, managers have to make sure that the atmosphere of friendly competition does not go out of hand. With regard to the company’s mission statement, they have to recognize at what point employees stop working for the company and start working for themselves. The goals to reach thresholds have to be balanced. A task is engaging when it is challenging, yet accomplishable with the skill set that the employee possesses. Some business may not be well suited for gamification concepts. The data on employees will make promotions and layoffs more fair and transparent but it may also undermine the importance of a manager. Certainly the concept of gamification is still young, the interest that companies show towards implementing them points to a new trend. In her article, Silverman quotes the tech industry research firm saying that â€Å"by 1214, some 70% of large companies will use the techniques for at least one business process†. What was until recent years though to be a massive waste of time now changes the way we think about our jobs. Works Cited Rachel Silverman (October 10, 2011) Latest Game Theory: Mixing Work and Play; Retrieved from online.wsj.com Charles Coonradt (September 1, 1984) How to Enjoy Work As Much As Play; Steve Keil (January 2011) â€Å"A Manifesto of Play†; Retrieved from tedxbg.com Byron Reeves (November 2, 2009) Total engagement: Using Games and Virtual Worlds to Change the Way People Work and Businesses Compete

Case Analysis: Profitability of Wendy’s Chilli Essay

Dave Thomas, the founder of Wendy’s restaurant, opened his first restaurant on November 15, 1969 in Columbus, Ohio. Dave was born in Atlantic City, New Jersey on July 2, 1932. He was adopted at six weeks old by Rex and Auleva Thomas. Dave moved from state to state with his father when his mother passed at the age of 5. At the age of 12, Dave obtained his first job at a restaurant in Knoxville. Thus, he began his love for the restaurant business. At the age of 15, Dave dropped out of high school to work full time in the restaurant business. While working full-time at the Hobby House restaurant, Dave met Colonel Sanders, the founder of Kentucky Fried Chicken (now KFC). In 1962, Dave was offered the opportunity to turn around four failing Kentucky Fried Chicken restaurants in Columbus, Ohio. Utilizing his past experience, Dave turned the restaurants around, sold them back to KFC, and immediately became a millionaire all at the age of 35. He then co-founded Arthur Treacher’s Fish and Chips. Dave again capitalized on his experiences in restaurant management when he decided to establish his own restaurant. Since hamburgers were his favorite food, Dave decided to start a restaurant that would serve a quality hamburger without a 30 minute waiting period. Named for his eight year old daughter, Dave started Wendy’s. In order to focus on quality and remain competitive, the menu was limited to four basic products excluding beverages. The product line included hamburgers, chili, french fries, and Wendy’s Frosty Dairy Dessert. Wendy’s hamburgers patties consisted of ? pound of 100 percent pure domestic beef, served as a square shaped patty rather than a round shaped patty, and served â€Å"hot ‘n juicy† in accordance with individual customer orders. The french fries were sliced slightly longer and thicker from high quality potatoes and cooked in specially-designed fryers to allow the inside to be cooked without burning the outside. Wendy’s Frosty Dairy Dessert is a thick blend of vanilla and chocolate flavors and must be served with a spoon as a dessert rather than a straw. Wendy’s chili is the fourth basic menu item. Whenever the cook overestimated customer demand, beef patties stayed on the grill beyond the recommended time. This caused the beef patties to be well done. To avoid customer dissatisfaction, Wendy’s used the â€Å"well done† beef patties that had been refrigerated from the previous day and could not be served to customers. Each eight ounce serving contained about a quarter pound of ground beef. Wendy’s chili is prepared by the assistant manager or an experienced crew member using an original recipe. The labor cost for the assistant manager and crew member is listed in Table 1. The cost to prepare the chili is listed in Table 2 below. Table 3, illustrates the direct cost associated with the production of chili. Table 1. Labor costs for assistant manager or a crew member to prepare chili in 1978 Table 2. Ingredients and costs in 1978. Table 3. Direct cost for 1978 In the event of a shortage of overcooked patties, beef patties were cooked for the sole purpose of inclusion in the chili. In order to prepare a pot of chili, it took 10 to 20 minutes of preparation time. This process required chopping the meat into small pieces, adding the other ingredients and stirring the batch six times. Sixty percent of the total annual sales for chili occurred during the months from October to March. The chili product has the lowest gross profit margin. The 1978 labor and additional direct costs are listed in Table 4 below. Table 4. Cost of Chili Preparation, Overall Cost of Chili and Profit of Chili. In November 1979, Wendy’s became the first national restaurant chain to introduce a Salad Bar on the menu. Initial test marketing of the salad bar concept had been successful. This innovative idea also posed a dilemma. If Wendy’s was to follow their limited menu concept, the salad bar would potentially replace chili since it had the lowest profit margin on a full cost basis. Then, management would be faced with containing the cost of the overcooked patties that resulted from overestimating customer demand and cooking too many hamburgers. While hamburgers comprised 55 percent of total sales, chili sales comprised of five percent of total sales. The chili was most popular between the months of October through March. During these months, 60 percent of the total annual chili sales occurred. Management was faced with deciding which product would be best to sustain long-term profitability. Wendy’s revenues were derived from the sales made from company-owned restaurants, from royalties paid to the company by owners of franchised restaurants, from fees paid by the owners of franchised restaurants for technical assistance and from interest earned on investments. By 1978, Wendy’s operated 1,407of restaurants. Of this number, 1,119 stores were owned by franchisees. Franchised stores were built to a uniformed specification and were not located within the same market areas as company-owned stores. Most restaurants were located in urban or densely populated suburban areas; a large volume of customers was a primary factor for Wendy’s success. Each franchisee paid a $15,000 fee for technical assistance prior to the opening of a restaurant for services such as site selection, construction plans, initial training for owners and staff members, advertising materials, national purchasing agreements and operations manuals. For 1978, company-owned stores generated 84. 13% of revenue, royalties generated 12. 65% of revenue, technical assistance fees generated 1. 87% of revenue, and interest from investments generated 1. 35% of revenue. The income statement from Moody’s is listed in Table 5 below (Moody’s, 1980, p. 1565). Table 5. By focusing on a product differentiation marketing strategy, quality food, quick service and reasonable prices, Wendy’s was able to achieve its financial success and to grow rapidly at a time when the fast-food industry appeared to be saturated. The adoption of the limited menu concept also contributed to this success. Having a limited menu concept allowed Wendy’s to concentrate on the quality of a few menu items and allowed Wendy’s to quickly prepare a meal to the customer specifications. The limited menu concept does not allow for changes in consumer preferences nor does it allow Wendy’s to compete with other fast food restaurants serving items such as chicken. In 1970, Wendy’s broke new grounds by opening a second restaurant with a unique feature. This restaurant featured a drive-thru window with a special grill within the pick-up window. Wendy’s was able to achieve success in their drive-thru window concept, because their product was served fresh from the special grill within a short span of time. While other restaurants offered a standard product through their dive-thru window, Wendy’s differentiated their concept by offering a product that was prepared fresh to the customer’s specifications. Therefore, the product delivery time did not increase when preparing the order as requested by the customer, whether in the dining room or through the pick-up window. Wendy’s used a product differentiation approach for their hamburgers. By marketing the hamburgers as a square patty rather than a round patty, Wendy’s was successful in advertising their hamburgers as â€Å"old-fashioned. † Wendy’s also cooked each hamburger in a manner that provided a customized hamburger for each customer quickly and at a reasonable price. Innovations have been the key to Wendy’s growth. Their innovative style of management has made Wendy’s a leader in the fast-food industry. By catering to young adults and adults, Wendy’s has attempted to create brand loyalty among their target customers. Wendy’s recognized the dynamic needs of their customers and consequently offered a dining experience that emphasized quality food, fast and friendly service within a setting that is common throughout all their restaurants. Wendy’s has made growth a priority in their strategic plan in order to achieve high employee retention and satisfaction rates. According to Doorley and Donovan, â€Å"employee satisfaction rises when a company grows, probably because people experience new challenges and are excited about being on a winning team (Swanson, 2001). † The introduction of a salad bar will contribute to a diversification strategy that will also augment their innovative approach. Chart 1. Sales comparison of Wendy’s and competitors. Quality was a foundational component in the first Wendy’s restaurant. This was due largely to uncompromising passion for quality by the founder, Dave Thomas. Quality still remains the top priority in the food, people and service industry. The mission statement of Wendy’s is: â€Å"To deliver superior quality products and services for our customers and communities through leadership, innovation and partnerships (Wendy’s, 2004). † The vision statement of Wendy’s is: â€Å"to be the quality leader in everything we do (Swanson, 2001). † This core value has guided the organization and helps to define the corporate culture and distinguished Wendy’s from the competitors. Business Creations recommends Wendy’s pursue adding salads to their limited menu concept; however, this should be done as a menu item rather than as a Salad Bar concept. Since Wendy’s has placed a high emphasis on quality, a Salad Bar concept introduces various risk factors which may cause dissatisfaction among the customers. Risk factors such as foreign objects falling into items on the Salad Bar and the food area remaining sanitized are just two of the risk factors. Also, the Salad Bar concept would require additional labor to replenish the stock. To maintain a consistent standard, Wendy’s should prepare the salad and sell the item as a pre-packaged menu item. We also recommend Wendy’s further evaluate removing chili from the menu in the 128 restaurants in the southern states during the summer months since sales decrease to 40 percent during this time frame. Excess beef patties can then be used as a topping for a salad, such as a Taco Salad. References: Hoover’s fact sheet. (2003). Retrieved from: www. hoovers. com/wendy’s/–ID__11621–/free-co-factsheet. xhtml, www. hoovers.com/sonic/–ID__13112–/free-co-factsheet. xhtml, www. hoovers. com/krystal/–ID__15659–/free-co-factsheet. xhtml, www. hoovers. com/burger-king/–ID__54531–/free-co-factsheet. xhtml, www. hoovers. com/mcdonald’s/–ID__10974–/free-co-factsheet. xhtml on May 2, 2004. Moody’s OTC Industrial Manual. (1980). New York, NY: Moody’s Investors Service, 1565. Swanson, B. (2001). â€Å"New strategic plan combines the best of Wendy’s and Tim Hortons. † Wendy’s Magazine. 13. â€Å"Wendy’s strategic plan†. Retrieved from www. wendy’s-invest. com on May 2, 2004.